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Frequently Asked Questions
You will instantly receive a downloadable zip file of the template after purchasing which can be easily accessed on your laptop or phone
As the item, you are purchasing is digital goods, by delivering or downloading the item you have taken ownership of the item, and we cannot offer refunds or exchanges. If you have technical issues with the product or you can’t download the files contact us and we will help you as soon as possible
No. Please review the comprehensive description and clauses included sections of the product, to ensure the content or clause is what you’re looking for prior to purchasing.
Everything can be edited which includes text, fonts, images, colors etc
You can easily edit these templates in Microsoft Word, Google Docs, Powerpoint, Google Slides, Keynote (Depending on the type of template purchased)
Template Genies is purely a template shop so we don’t offer 1-on-1 support.Â
We only accept Credit/Debit cards, PayPal, Apple Pay, Google pay and Mobile Money.